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Jigsaw Story: A good puzzle simulator that works best on bigger screens (review)

In all the game genres available in the Play Store, sometimes you may want to game in a much more chill, passive way. No quick reflexes. No bells, whistles, and music blaring at you. No multi-level story line or myriad of villains and their evil armies to survive.

Something like, say a puzzle. A jigsaw puzzle. But the real ones can be a pain to even get started, with trying to find space. And once you start, you’ve kinda committed that space until you’ve either solved the puzzle, or gave up and just put it all back in the box. In any case it’s not an easy start, and the commitment level is high.

How about a jigsaw puzzle on your device? How about multiple ones? With an intertwining story? Where you can decide the size and complexity before beginning, and where you can leave off without any ridiculous mess on your dining table?

There is a free option in the Play Store, called Jigsaw Story (download from the Play Store here). Jigsaw Story gives you multiple puzzles at a difficulty of your choosing, all while trying to put some semblance of a story between puzzles to pull you along. Let’s take a quick tour of this game and see if it’s a fit for you. It’s a family-friendly offering by the developer Happy Square Studio.

Setup

Setup is easy, but this is where you do have some choices to make. After downloading from the Play Store, you simply open the game, and you’re brought right to the tutorial screen.

Here’s where you can establish just the kind of experience you want. You can choose the first of seven different series of puzzles (each series comprises 10 puzzles in total), each with a different theme. You can adjust how many pieces (40, 80, or more), and whether the pieces can be rotated or fixed (please start with fixed; you’ll get overwhelmed fast otherwise).

Gameplay

From there you’re off into your puzzle! On the right is a sliding tray of all your loose pieces. Start taking some off and putting the on the board (edge and corner pieces first, right?). You can move these pieces as you wish throughout the puzzle. As you find your first match, drop it next to it’s mate and you will get a chime and glow-flare indicating they are now locked. Once locked you can still move them, but the locked pieces will now move as one unit.

On the lower-right you have several settings and tools at your disposal. Settings include turning audio on or off (background music is a pretty generic ding-a-ling tune). Tools are way more interesting; here you can preview the finished image as many times as you want (though only as a thumbnail; not allowing you to “cheat” too easily). You can also click a button that “filters” the available pieces in your tray to edge & corner pieces first (if you’re like me, this is your first move in the game!). Also, if your screen gets too busy, there is a ‘recall’ button that pulls all the individual pieces off the screen and back into the tray on the right side.

Once you complete a puzzle (hooray!) you gain points that you can use to chose which puzzle you want to tackle next. While there is a series of 10, you can choose the sequence that you solve them. Also, between puzzles, the game gives you a short story based on the character(s) and backgrounds within the puzzle theme. Granted, these seem a bit forced at times, but they do offer another level of interaction with the game.

Visuals

The puzzles themselves are very aesthetically-pleasing; with each of the seven themes providing a wide array of visuals both within an individual puzzle, and going into deeper puzzles. And the graphics of picking, moving, and placing pieces is rather satisfying, relatively-speaking.

The stories leave a little to be desired.

The big complaint (literally relatively-speaking) is that you need a bigger device screen to truly enjoy this game; 6″ minimum, in my opinion. I played on an LG G6 (5.7″ diagonal) and I found myself squinting more than I’d like. This game is most at home on a tablet or similar-sized device. Otherwise the pieces are just too small. You solve a puzzle by finding small visual clues within each piece, and on a phone-sized screen it’s just too difficult. On a tablet this would be a truly enjoyable experience.

Conclusion

Overall I was very impressed with Jigsaw Story. If you want to just chill out with an Android game, and be able to pick-up/put-down at your leisure, you’d be hard-pressed to find a more enjoyable and relaxing alternative.

Felix Gray glasses reduce eye strain from all of those damned screens you stare at all day

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How much of your day is spent looking at a display of some sort? We’re talking not only computers, but tablets, smartphones, and televisions, and more. Just about everything you work with, including the device you’re using right now, has some form of a screen.

Next question: How many times have you gone to bed feeling like your eyes were going to burn right through the eyelids?

How often do you find yourself rubbing your eyes as you try to power through another few hours of work? Eye strain sucks. Unfortunately, a lot of us spend most of our waking life staring at pixels and lights. It’s almost impossible not to feel burned out or mentally exhausted from so many LCDs and LEDs.

For a lot of devices we have the ability to toggle off blue light. That’s a pretty big deal, and goes a long way to helping you wind down at night or start to turn off your brain. It’s not a perfect cure-all, but it beats the alternative.

We were recently introduced to a company called Felix Gray. This outfit specializes in creating computer glasses and aims to help reduce headaches, blurred vision, and everything else that comes with today’s lifestyle.

Our team was sent a pair of glasses so that we can test them out and find out whether the technology is real. After a few weeks of wearing and not wearing them we were convinced that they deliver on the promise.

Available in a variety of styles and colors, Felix Gray eyeglasses have a very modern and hip design to them. To most people we ran into they looked just the same as any prescription or fashion glasses.

Trying them on we found the glasses to be very light — lighter than most reading glasses. At first blush you don’t notice that that the lens is any different from your standard readers. Look a little closer, or at the right angle, and you’ll see the slight color variation.

Just as you’ll find when toggling off blue light on your phone, the Felix Gray glasses filter out blue and harmful light without impacting the color spectrum. Start your day off with these and you won’t even notice them by the end of your first cup of coffee. Moreover, they help to cut down on glare so working by the window doesn’t have the same impact as it normally would.

We tried these for a few days at a time, sometimes wearing them all day, and others off and on for a couple of hours. We also took a few days off every once in awhile just to see if there was some sort of placebo effect happening. Suffice it to say, these are exactly what they set out to be.

It took us all of three days to find ourselves reaching for them the moment we hit the office. The first couple of days told us they were working, but we wanted to ensure it wasn’t in our head. After a couple of off days we were getting anxious to put them back on. They were not only comfortable, but seemed to be helping us in little ways.

Results will vary from person to person, but the benefits are legit. We’re not here to evangelize the product, but side effects can include better sleep, reduced eye strain, improved focus, and fewer headaches. We experienced a little bit of all of these and a lot of some of these.

Time and again we got to the end of our day without anxiousness, irritability, and mental fatigue. It’s quite strange to realize what you do to your body on a regular basis.

You know how great you feel when you come off of an illness? You feel like a million bucks, right? That’s how you are supposed to feel when you’re not sick.  That’s your every day. The same effect happened for us when we were wearing the glasses regularly. We felt remarkably better than on the days when we don’t wear them.

Is it all in our heads? Maybe a little bit. But, we had to ask ourselves how we felt at the end of work days. On days when we didn’t wear them, we often ended up having to blink through blurred vision or rub our eyes and temples from the strain.

To be clear, these aren’t a perfect scenario and aren’t going to change your life.  You won’t come away immediately feeling like you’ve been healed of all your ailments. Really, it likely comes down to your lifestyle.

If you wear prescription glasses, you’ll have to make sure to order the proper reading magnification. Contact wearers need not worry, though. Almost all models are available in at least two colors, prescription or not. Moreover, you can opt for a slight magnification, too

With prices starting around $100, these are definitely something we’d recommend to those of you who work at a desktop. You could get away with other, cheaper types of glasses but these are a more fashionable alternative. A lot of the models are unisex and can be shared with members of the family or co-workers on different shifts.

Find yourself going from the computer to the phone on a commute and then to a TV for a few hours before crashing? Give these a try. There’s a 30-day return policy so that’s more than enough time to see if they work for your needs.

Ultra Mobile updates entry-level plan, offers 500MB of 4G LTE data for $19

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Mobile virtual network operators or MVNOs for short are smaller carriers that rent space on larger networks. They come in all shape and sizes, and often offer unique value propositions.

One such example is Ultra Mobile, which has been around since 2012. The carrier uses T-Mobile’s networks and focuses on offering low-cost plans for those who need a lot of international calling and texting.

Well, today the MVNO has announced it has updated its plans in a bid to keep up to date with the rapidly changing wireless communications space. Most notably, the company has updated its entry-level plan to include 500MB 4GB LTE data (up from just 100MB).

Ultra Mobile’s portfolio for 2018 includes five bundles and each plan comes with unlimited talk to 75+ destinations (15 additional destinations included), unlimited global text, international long distance credit (ILD), international roaming credit and full 4G LTE data buckets. You can check them out below:

  • $19 – 500MB 4G LTE data plus Unlimited 3G data when you buy 3-months of service
  • $23 – 1GB 4G LTE data plus an extra 1GB 4G LTE data per month when you buy 3-months of service
  • $29 – 4GB 4G LTE data plus extra 2GB 4G LTE and $10 ILD credit per month when you buy 3-months of service
  • $39 – $5GB 4G LTE data plus $20 ILD credit per month when you buy 3-months of service
  • $49 – Unlimited 4G LTE data plus a free fourth month when you buy three months

Along the updated plans, the company also announced it is offering International Call Credit in its Multi-Month Bonuses for increased long distance calls overseas.

Check out the carrier’s official website for more info on the new plans.

Smartphones with the best speakers

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There’s no shortage of gimmicks when it comes to smartphones. Manufacturers are known to make interesting attempts to standout from the crowd, and occasionally they do get a hit. One such case was with the HTC One M7. It was the first major Android smartphone player with dual front-facing speakers. This was in an age where the inefficient rear mono speaker prevalent.

M7 users, which included myself, immediately realized how much better the smartphone multimedia experience was with full, stereo audio. I personally had a real hard time going back to anything less.

The original BoomSound.

Fast forward to today and we don’t have the wide-spread adoption that one may have expected the feature to spark. A handful of manufacturers have come to swear by it, while most others continue to put precedence on smartphone design instead.

For the many of us who refuse to let go of this important feature, here’s today’s options for smartphones with the best external audio.

Google Pixel 2 and 2 XL

5.0″ Pixel 2 on the left and 6.0″ Pixel 2 XL on the right; both offer dual, front-facing speakers.

Google is on-board with the notion of exceptional external audio on a smartphone. We’ve seen the software giant make a push for the feature back when the Nexus program was a thing, with the Motorola Nexus 6 and Huawei Nexus 6P. Google kinda took a break with the first Pixel phone, still opting for dual speakers but with one front-facing atop and the other bottom firing.

With the Pixel 2 duo a couple months ago, we gladly saw the return of the two front-facing speakers. And they sound great – plainly loud and a well balanced sound.

Razer Phone

We got a pleasant surprise late last year when out of nowhere Razer threw down its first smartphone. The company is known for top-notch gaming hardware, and the Razer phone brings nothing less. In fact, it’s a beast by today’s standards, and even one-ups the top-end competition in a couple ways.

One of those features is the two large, front-firing speakers. Their audio is far from run-of-the-mill, as not only does each speaker has its own dedicated amplifier but the system sports Dolby ATMOS tech for a more expansive sound. This is the most powerful speaker setup we’ve seen on a smartphone.

Sony Xperia XZ1

Another manufacturer that has cemented its stance on superior smartphone audio is Sony. It hasn’t strayed from front stereo speakers since the early Xperia Z days. This was even despite being one of the first manufacturers to waterproof their smartphones.

Fast-forward to today and we have the Xperia XZ1, which despite the nomenclature change, is actually minimally different in design. This isn’t so good for progressions like improved screen-to-body ratio, but commendable through the maintenance of valued features like a dedicated camera button, long battery life, and of course, dual front speakers – which can’t be said for many of the competition.

HTC U11

As we discussed at the start, HTC’s debut of the dual, front-facing speakers (aka BoomSound) was memorable. Even as others followed suit, like Sony and Motorola, no one could match BoomSound’s quality and loudness (the competition sounded tinny in comparison). HTC held the external audio crown through the M9. Unfortunately for the HTC 10, the company took a slight step back by moving the lower speaker to a bottom-firing position.

Today, the latest U11 flagship continues that earpiece tweeter and bottom low-end combo. It still sounds great, and gets darn loud, but the dual front-facing positioning is still the better method. We can only hope HTC will revert back to its roots, but this is still miles ahead of those plain mono speakers from Samsung and LG.

ZTE Axon 7

Due to its age, the ZTE Axon 7 is more-so the most budget-friendly item on our list. It’s not usual to consider an Android phone that’s over a year old, but in this discussion, a buyer may put priority on things like sound and price. Especially since from an audio perspective, the Axon 7 can still be considered a beast, not only having great sounding front stereo speakers but also a dedicated 32-bit headphone DAC by AKM (well-known audio chip maker).

You can find the Axon 7 these days unlocked for around $400, which is significantly less than the other phones on this list (but keeps up with them from an audio perspective). It has a still capable Snapdragon 820 chipset and 4GB of RAM.

What do you think about today’s options of smartphones with notable external audio. Are there too little or is this feature not important to you? We’d like to hear your thoughts in the comments section below!

Google now offers audiobooks in the Play Store (get 50% off your first purchase)

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Want to read more, but don’t have the time? Audiobooks are the obvious solution. Lots of people today use the time spent cooking or working out to enhance their knowledge by loading up an audiobook on their smartphone (or another device).

Aware of the trend, Google too wants to encourage people to expand their horizons, so as of this week it has started selling audiobooks through its Play Store. Customers in 45 countries are invited to browse through a collection of audiobooks in 9 languages. Many of the audiobooks available right now are under $10 and Google is offering a 50% off kind of deal for your first audiobook purchase.

But for those who prefer a more classic experience, Google is also selling digital copies of books in the Play Store.

The search giant makes a point in highlighting the fact that you don’t need a subscription to listen to audiobooks from the Play Store. We’re also told, you can use an Android/iOS device, web browser or a smart speaker/device with Google Assistant on board to listen to the titles you’ve purchased.

Users can say “Ok Google, read my book” or “Ok Google, stop playing for 20 minutes” when you need a break. But keep in mind that such deep Assistant integration with audiobooks is only available on Android phones and smart speakers set to English at this time. The good news is that the feature will start rolling out for the Assistant in Android Auto in the US soon enough.

To conclude, we should note that playing audiobooks can be done across multiple devices, so users will be able to resume their reading from the exact point they left off no matter which device they choose to use.

Acer unveils two new affordable Chromebooks and a Chromebox for 2018

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Present at the Bett Show in London, Acer unveiled two new affordable Chromebooks, as well as a Chromebox. The announcement came immediately after Lenovo also unveiled a series of new Chromebooks for 2018.

Acer Chromebook 11 C732

The first laptop is the Acer Chromebook 11 C732, which is a simple, fan-less notebook aimed at the education customers. With this in mind, Acer has made the Chromebook quite durable adding an IP41 rating which ensures the device is safeguarded from dripping water, so it can be used regardless of weather conditions.

The Chromebook 11 C732 is also compliant with the stringent US MIL-STD 810G military standard that adds sand and dust intrusion protection, as well. Thanks to its durable corner-shield structure and rubber bumper surrounding the spill-resistant keyboard, the Chromebook can survive a drop from heights up to 122 cm / 48 inches.

Acer will be offering the new laptop with either an Intel Celeron dual-core processor N3350 or Intel Celeron quad-core processor N3450 and 16GB, 32GB or 64GB storage options. Battery life is rated at 12 hours.

The Chromebook 11 C732 offers 4G LTE connectivity on certain models, on top of the Bluetooth 4.2 and 2×2 MIMO 802.11ac Wi-Fi. There’s also USB-C and USB 3.0 and a microSD card slot.

The new Chromebook can be purchased with either an 11.6-inch IPS HD touchscreen display (C732T) or a non-touch IPS or TN HD display (C732). In both cases, students will be able to take advantage of a hinge that opens a full 180 degrees, allowing the laptops to be laid flat on a surface.

The Chromebook 11 C732 will arrive in the US in March, starting at $299 for the touchscreen model and $279 for the non-touchscreen one.

Chromebook Spin 11

According to Acer, the new Spin 11 is the successor of the R 11 model. It comes with the same 360-degree hinge, but it offers a few extra things like two USB-C 3.1 ports, which join the previous two USB 3.1 ports and microSD card, reader.

The laptop can be configured with various Intel processor, including a quad-core Intel Pentium N4200, quad-core Celeron N3450 or a dual-core Celeron N3350. Customers can opt for either 4GB or 8GB of RAM in combination with 32GB or 64GB of built-in storage.

Like the Chromebook 11 C732, the Spin 11 takes advantage of a touch-enabled 11.6-inch HD IPS display that can be flipped all the way back allowing for four different user modes: tablet, theater, tent and traditional notebook. Acer promises the Spin 11 will be able to last up to 10 hours without a charge.

But the big highlight here is the embedded Wacom Electro-Magnetic Resonance technology which allows users to use a Wacom EMR stylus with the laptop.

Both Chromebooks run Chrome OS on board and come pre-loaded with the Google Play Store.

The Acer Chromebook Spin 11 will be available starting March for $349 and up.

Chromebox CXI3

Last but not least, Acer unveiled the Chromebook CXI3. With a slim profile, the device can be attached to a monitor or stand vertically with the included stand. It’s powered by an 8th-gen Intel Core processor and offers the services of a microSD card slot, USB and audio jack. On the back, there’s Gigabit Ethernet, three USB ports, HDMI and USB-C.

The new Chromebook is targeted at education and commercial customers. No word on price and availability just yet.

Verizon has a new BOGO deal on top Android flagship phones, available for a limited time

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Verizon just announced it will be offering a new BOGO deal (with a trade-in) starting today, January 23. The promotion includes the Google Pixel 2, Samsung Galaxy S8, Moto Z2 Force and LG V30, so if you have been eyeing one of these flagships, this might be the right time for you to make a move. Just remember that the free unit will be same as the model you choose to purchase. So if you decide to get a Moto Z2 Force you will receive a second Moto Z2 Force for free.

In order to take advantage of the BOGO deal, you’ll have to buy the two phones using device payment, which means you’re required to jump on board with a 24-month device payment plan. Next, activate a new Verizon Unlimited account.

With this out of the way, you have up to 30 days to trade-in your phone. A full list of eligible phones and the amount you can receive for them can be found below.

Once all these requirements are neatly met, you’ll get the trade-in value of your phone, as well as monthly bill credits to offset the cost of the free phone.

The deal is available for both existing and new subscribers for a limited time. There’s no official word on when the BOGO will end, so if you’re interested we suggest taking advantage of it as soon as possible.

Google reveals tool that brings AR to your web browser

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Google quickened the pace of its push into augmented reality this week, with the announcement of Article – a 3D model viewer designed to bring more AR capabilities to smartphones and tablets.

Google’s Article is compatible with all browsers (on mobile or desktop) and allows users to view and interact with digital web content superimposed on, or blended into the real world. Basically, with the new tool users will be able to find a model on the web and watch it come alive before them. For example, they will be able to place the model in a room and physically walk around it to inspect its characteristics.

When Article is loaded into a mobile AR-capable browser, an AR button will appear the bottom right, which when tapped will activate the phone’s camera. Once they’re placed, models can be moved around by tapping-and-dragging or turned using a two finger swipe gesture. Subtle features such as shadows and lighting are also part of the package, allowing the model to better blend into reality.

Google find itself among many companies that are rushing to take advantage of the surging interest in VR and AR. The company has been working on AR technologies for several years now and in 2017 it unveiled ARCore, a software development kit (SDK) meant to help developers integrate support for AR in their applications.

Article is just one of the many prototypes Google is working on right now, so there’s still lots of work to be done on it. Even so, the company wants to encourage more and more users to start experimenting with mobile AR on the web.

For those interested in learning more about experimental browsers and how to start creating your own prototypes, you’re invited to visit Google’s devsite.

Google also promises that in the next few months, there will hundreds of millions of Android and iOS devices available to provide AR experiences. The AR virus is spreading and Google wants to make sure you catch it!

Best apps and games for The Walking Dead fans

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Love AMC’s The Walking Dead? The popular TV show is one of the most exciting series we ever laid eyes upon. It has everything: action, drama, mystery and occasionally it even encourages you to reflect upon the deeper issues in life.

Like other blockbuster shows, the Walking Dead has made the transition to mobile gaming – more than once. So below you’ll find a list of some of the best apps and games that were inspired by the Walking Dead that designed to feed your passion for zombies and post-apocalyptic universes.

The Walking Dead by Telltale

Telltale Games offers a series of a gripping Walking Dead games that have the player navigate a world of peril while trying to survive the zombie threat. There are three seasons available so far (Season 1, Season 2 and A New Frontier), and each season has five episodes. The games’ storyline revolves around a girl named Clementine, who finds herself in situations and facing dilemmas that will test the player’s moral compass and instinct for survival.

Note that the first two seasons are free to download and install, but players will be required to purchase episodes two through five via in-app purchases. The third season is available for $4.99 + the additional in-app purchases.

Download The Walking Dead: Season 1

Download The Walking Dead: Season 2

Download The Walking Dead: A new frontier

The Walking Dead: No Man’s Land

The official game of the show, No Man’s Land is an RPG game where you, as the player, have to make all the tough decisions to ensure your colony’s survival. Collect and upgrade your favorite characters from Rick and Daryl to Michonne and Ezekiel and fight walkers in Terminus, the Prison and other locations from the show.

Each week players can join challenges and PVP combat to gain exclusive rewards and take their characters to the next level.

Download The Walking Dead: No Man’s Land

The Walking Dead: Road to Survival

Road to Survival is a game brought to you by Robert Kirkman himself, the creator of the Walking Dead comic series.

It’s an RPG game during which players will set out to complete missions and recruit several popular characters such as Rick, Michonne, and Glenn to fight against the Governor’s reign of terror. Destroy Walkers and other enemies with a deadly arsenal of weapons, including Michonne’s iconic katana.

Power up your team by obliterating zombies and fortify your home base with supplies gathered from PVP and PVE missions.

Download The Walking Dead: Road to Survival

The Walking Dead: Michonne

Is Michonne one of your favorite characters from the Walking Dead series? Then have tons of fun playing this game, which is also produced by Telltale Games.

Inspired by the comic book series, the action in this game explains Michonne’s absence between issues #126 and #139. Want to know what kept her away from Rick and the rest of her trusted group? Download the game, play and find out. The title is available for $4.99. Additional episodes are available via in-app purchases.

Download The Walking Dead: Michonne

The Walking Dead Pinball

A game designed by Zen Studios in partnership with TellTale Games, The Walking Dead Pinball brings exactly what the name suggests: the hardcore pinball action that Zen Studios is known for. But the big thing here is the whole Walking Dead angle.

The Walking Dead Pinball is a table build around settings and situations from Telltale’s Walking Dead Season One (which we talked about above) bringing back characters such as Clementine or Lee. The table loosely follows the story form the game, with certain events prompting you to choose which character to save. As gameplay unfolds, gamers will also be able to acquire tools, vehicles, and fuel.

Players can download the title for $1.99.

Download The Walking Dead Pinball

The Walking Dead: Dead Yourself

Released by AMC itself, this app lets you zombify yourself with a series of filters and editing tools. Just take a selfie and use all the 40+ high-resolution eyes, mouth and props to give yourself an apocalyptic makeover. Creations can then be easily shared with the app to social media including Facebook, Messenger, Twitter, Instagram or WhatsApp.

Download The Walking Dead: Dead Yourself

FANDOM: The Walking Dead

The Walking Dead universe is an extensive one. Having trouble keeping up with all the characters and locations? Want to know the background story of your favorite character? FANDOM: The Walking Dead might be the thing for you.

The app is home to an extensive collection articles on comics, television, video games, characters, and locations. You can also join the Walking Dead community to discuss with fans or suggest changes to content.

Download FANDOM: The Walking Dead

So, while you’re anxiously waiting for the new episodes in season 8 to air, use one of these apps can keep you entertained. Tried them already? Tell us about your experience with them in the comment section below.

Have a bootlooping Nexus 5X from Project Fi? Now you can exchange it for a new Moto X4

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Unfortunately, LG has built up a reputation in recent years for being the company with bootlooping phones. The bootlooping epidemic started back in January 2016 with the LG G4 and soon spread out to other smartphone models like the LG G5, V10, V20 and the Nexus 5X.

Google for its part has been trying to provide some compensation for users who purchased the Nexus 5X with Device Protection from its own Project Fi. Although the solution was deemed unsatisfactory by most of the subscribers affected.

Initially, Google offered Nexus 5Xs owners who also purchased Device Protection for $5/month a replacement unit. But the search giant quickly ran out of refurbished 5X models. So instead, Google gave affected owners the option to choose between either a $100 credit on the Google Store or a check in the amount of $53. But given that customers spent $350 on the Nexus 5X, Google’s proposed remedies didn’t seem to be fair at all!

Fortunately, it seems Google has had a change of heart and will be doing the right thing after all. According to the Android Police, Project Fi is now offering the Moto X4 (Android One) – which is currently sold for $399 –  as a replacement for faulty Nexus 5Xes.

Obviously, you will still have to pay the $69 deductible for Device Protection, but at least now you can be sure you’ll get a worthy replacement.

If you too are holding on to a bootlooping Nexus 5X you purchased from Project Fi with Device Protection, then you need to get in touch with customer service right away and ask your phone be exchanged with a brand new Moto X4.

Sadly, if you already took Google on its (earlier) offer and received either $100 Google Store credit or $53 check, you might not be eligible to get a Moto X4. However, you’re still encouraged to try and reach out to customer service and see what they have to say about it.