After a few weeks with the Eufy Robot Vacuum Omni C28 quietly roaming my main floor, I have a pretty clear sense of where it fits. My home is a mix of hardwood, low to medium pile area rugs, and a tiled kitchen that seems to collect crumbs no matter how careful we Tracked-in grit is almost always found near the entryway, and the occasional coffee splash in the kitchen make up the daily reality here.
I have tested a lot of robot vacuums over the years, from barebones entry models to high end machines that promise near total automation. The Omni C28 sits somewhere in the middle, but it leans toward the premium side in how it handles mopping and dock automation. The real question for me was simple. Could this actually reduce how often I pull out the upright vacuum and mop bucket?
Design & Build
The C28 is not a slim robot. The LiDAR turret on top gives it that familiar raised crown, and the body is taller than ultra low profile models designed purely for vacuuming. In my house, it slides under the couch and media console without issue, but it does not fit under a couple of older, low clearance chairs. That is a tradeoff you feel right away.
For daily upkeep on mixed flooring, it handles the kind of mess real homes produce, not just what shows up in marketing demos.
The build quality feels solid. The matte black finish hides dust well, which matters because robot vacuums inevitably become part of the visual landscape. The DuoSpiral brush system underneath replaces the traditional single roller with two counter rotating brushes. In practice, this has made a noticeable difference with long dog hair. I have not had to cut hair off the brush axle yet, and even after dog-sitting for ten days, there’s very little hands-on required for post-vacuum cleaning.
The roller mop is the other major design choice. Instead of spinning pads, the C28 uses a long roller that stays damp and continuously self rinses during mopping. The onboard clean and dirty water tanks make the robot heavier, but they are easy to remove and rinse out at the sink. Access is straightforward, and nothing feels flimsy.
The Omni Station is mid-sized when compared to other units with mopping and vacuuming. It’s not quite as tall as what you’ll see in pricier models, but overall, it’s taking up about the same floor space as most. The Station, for those, unaware, needs space for clean water, dirty water, and a sizable dust bag. In a laundry room or tucked against a wall in a hallway, it makes sense. In a small apartment, it could feel dominant. That said, it looks clean and modern, not industrial.
Setup & Mapping
Initial setup through the Eufy app on Android was smooth. Pairing over Bluetooth and connecting to WiFi took only a few minutes. The first mapping run was quick and systematic. It appeared to move about the home with purpose where most vacuums tiptoe around, looking for obstacles and walls. The LiDAR system creates a detailed map, and within one pass it had correctly divided most of my rooms.
Obstacle detection is solid but not magical. It avoided shoes, chair legs, and dog bowls reliably. Cords are still a risk if they are loosely coiled on dark flooring. I learned to tidy those up or create no go zones in the app. Room recognition worked well enough that I could label the kitchen, living room, and hallway without major edits.
One quirk during early runs was how aggressively it approached thresholds. It can handle up to 21 mm, and in my home it climbed from hardwood to a thick rug without hesitation. On one raised tile transition, it bumped once before recalculating. After a few cycles, it seemed to learn the layout and approach those spots more confidently.
Vacuum Performance
On hard floors, the C28 is strong. Everyday debris like rice, cereal crumbs, and fine dust disappear in one pass in Standard mode. Pet hair collects cleanly into the bin without forming visible clumps behind the robot.
Carpet performance is good, not class leading. On low pile rugs, it lifts embedded hair better than older Eufy models I have tested. On thicker rugs, I sometimes run a second pass on Max suction if I want a deeper clean. For weekly maintenance, it is more than sufficient. For a true deep clean before guests arrive, I still reach for a full size vacuum.
Edges and corners are handled better than most circular robots thanks to the extending side brush. It does not achieve perfect square corner cleaning, but it noticeably reduces the dusty triangle effect along baseboards. Also good news, the DuoSpiral brush has genuinely reduced hair maintenance and having to break out the little blade or scissors.
Could it replace a traditional vacuum? For day to day upkeep, yes. For seasonal deep cleaning or high pile carpets, no. That is a realistic boundary.
Mopping Performance
This is where the C28 stands out. The HydroJet roller mop applies consistent downward pressure and stays freshly rinsed during operation. In my kitchen, it removed dried coffee drips and light sauce splatters in a single session. For stickier spots, it sometimes needed two passes, but it made visible progress each time.
The constant water refresh makes a difference. With spinning pad systems, I often see streaking after a larger spill. Here, the floor looks evenly cleaned, and the dirty water tank tells the story of what it picked up.
Carpet detection works reliably. The roller lifts when crossing rugs, and I have not found damp patches left behind. Water control in the app lets me increase flow in the kitchen and reduce it in less messy areas.
It does not replace a true hands and knees scrub for heavily soiled grout. But for maintaining a clean hard floor, it is easily one of the more effective mopping systems I have used.
Docking & Automation
The five in one Omni Station handles auto emptying, mop washing, hot air drying, and water management. After a cleaning cycle, the robot returns, empties its bin, and begins washing the roller automatically.
The dust collection phase is loud. Brief, but loud enough that I would not schedule it during a late night movie. The mop washing and drying cycle is quieter and more background friendly.
Water tanks need to be emptied and refilled every few days in my roughly 1,500 square foot main floor. It is not hands off for weeks at a time, but it drastically reduces daily chores. The dust bag has lasted well over a month so far.
App Experience on Android
The Eufy app is stable and intuitive but just make sure you download the right one. I inadvertently went with the app I assumed was going to work only to run into issues locating and connecting to the vacuum. What I initially thought was related to it being a pre-launch look actually ended up being a case of installing the wrong app.
Room editing is easy, with drag and split tools that behave predictably. Creating routines, such as vacuuming the living room daily and mopping the kitchen every other day, takes only a few taps.
Firmware updates have been painless. Notifications are clear, and the robot resumes normal operation after updates without losing maps.
Google Assistant integration works for basic commands like starting a full clean or sending the robot home. It is not deeply conversational, but it is reliable. In our home we usually just ask our speaker or smart display to run, pause, or end cleaning and those commands work just fine.
Noise & Day to Day Living
In Quiet mode, I can take a work call while it cleans another room. In Max mode, it is more noticeable but not disruptive. The real noise spike comes from the dock emptying cycle. I plan around that by scheduling it mid day.
At night, I would not run a full cycle unless the house is empty. During daytime hours, it blends into normal household sound. In fact, the first few times we ran it in my home, we ended up pausing it because it was disruptive to conversations were trying to have between the kitchen and dining area. To be fair, it wasn’t so bad that we could not hear each other, but it was that breathe of relief that came with pausing. The “white noise” was just a bit too much at the time.
Now, it runs throughout the home and empties itself when done. We’ve adjusted the quiet period for emptying the vacuum out so as not to interfere with watching TV in the adjacent room. Otherwise, we’re pausing and waiting a couple of minutes.
Maintenance & Long Term Ownership
Even with the automation that comes with water tanks and self-emptying dust collectors, this is not a set it and forget it appliance. The dirty water tank needs rinsing weekly to prevent odor. The filter will likely benefit from a quick tap out or rinse every couple of weeks.
Consumables like dust bags, side brushes, and the roller mop will add to ownership cost. None are unusually expensive, but they are part of the long term equation.
Value & Who It’s For
The Omni C28 makes sense for homes with a mix of hard floors and rugs, especially where mopping matters as much as vacuuming. Pet owners will appreciate the detangling brush system. Busy households that want strong automation without paying flagship prices should take a look.
If you live in a small apartment with mostly carpet and limited space for a large dock, this may be overkill. Likewise, if you expect it to replace every deep cleaning session, you will be disappointed.
Verdict
Awarded to products with an average rating of 3.75 stars or higher, the AndroidGuys Smart Pick recognizes a balance of quality, performance, and value.
Products with this distinction deserve to be on your short list of purchase candidates.
After several weeks, the Eufy Robot Vacuum Omni C28 has earned a spot in my daily routine. It does not eliminate every manual cleaning task, but it meaningfully reduces them. The roller mop system is effective, the navigation is dependable, and the automation feels practical rather than gimmicky.
It is not perfect. The dock is louder than I might like during emptying, and you still need to manage water tanks. But as a balanced, real world floor care solution, it delivers where it counts. For the right home, it is an easy recommendation.
Incredible Early Bird Savings
With a retail price of about $800 (Amazon), I’ve got no reservations suggesting the Eufy Omni C28 for families and individuals with mixed flooring types and reasonable expectations. It’s a good, respectable price for a good, respectable product.
For a limited time there’s a $250 Early Bird instant discount for its launch which brings the price down to just $550. This makes it an immediate yes for money, earning an extra half star in the process. Find one of these somewhere in the middle later on this year and you’ll be doing well for your money.
